Terms of service
Effective Date: July 28, 2026
Website:
1. Overview
This website is operated by Veloura. Throughout the site, the terms “we”, “us” and “our” refer to Veloura. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.
2. General Conditions
-
We reserve the right to refuse service to anyone for any reason at any time.
-
You understand that your content (not including credit card information), may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer over networks.
-
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
3. Products & Pricing
-
Prices for our products are subject to change without notice.
-
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
-
We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.
4. Accuracy of Billing and Account Information
-
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.
-
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
5. All Sales Final & Returns
Due to the hygienic nature of bedding and home textiles, all sales are final. We do not accept returns, exchanges, or refunds once an order has been processed or shipped.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at velourabusiness51@gmail.com with your order number and photo evidence so we can issue a replacement.
6. Shipping & Delivery
-
Shipping times are estimates and are not guaranteed.
-
Veloura is not responsible for lost or stolen packages confirmed to be delivered by the carrier.
7. Intellectual Property
All content included on this site—such as text, graphics, logos, images, branding, and software—is the property of Veloura and is protected by applicable intellectual property and copyright laws.
8. Limitation of Liability
In no case shall Veloura, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of any of the service or any products procured using the service.